Renewing a sign link for an expired document #
When a document shows the status SIGN LINK EXPIRED, you can generate a new expiration date by selecting the file and clicking the Renew expiration date button on the top action bar. This restores the ability for the signer to access and complete the signing process.
Setting a new expiration date #
After selecting the Renew expiration date option, choose a new valid date from the calendar field. Once the desired date is entered, confirm the change by clicking the Save button. This action updates the document’s sign link and reactivates access for signers until the new expiration date.
Link reactivated after renewal #
Once the expiration date is successfully renewed, the document status returns to IN PROGRESS and the new expiration timestamp is shown in the column labeled Link expire at. This confirms the document is again accessible to the signers within the updated timeframe.
