We understand that questions or concerns may arise as you navigate the platform, and we are here to help you every step of the way. The support chat service gives you the opportunity to get quick and accurate answers to your questions, ensuring a hassle-free experience.
Through this guide, we will provide you with detailed instructions on how to start and use the support chat. From opening the chat window to communicating with agents, we will help you make the most of this tool to resolve your queries effectively.
Go to the chat: The first step is to press “Chat with agents” in the left sidebar.
Choose the support: Legale has three support platforms, depending on your question you must choose “Sales“, “Administration” or “Technical“.
Attach documents: You can attach documents like a screen printing or another document by pressing the white clip.
Choose the file: From your documents you can choose the document you want to attach in the message.
Send the message: After you attach the file you can write the message explaining your problem and Legale support will contact you soon as possible.
