New feature

What it is We shipped usability improvements to the Tickets area: “My tickets”: renamed and icon updated to clearly identify your ticket list. Create ticket in the toolbar: the create ticket action was moved to a dedicated toolbar button (My documents / files view), removing the duplicate action from the support panel. “Support” button (header): …

Tickets: unified entry points, new Create ticket button & “My tickets” Read More »

What it is: We reorganized the dashboard navigation: Certificate and Notifications, previously listed in the main sidebar, have been moved into Settings. This centralizes configuration, making it easier to find and maintain. Why it matters Less fragmentation: configuration unified in Settings. Fewer clicks and clearer navigation. Simpler onboarding and support for teams. How to use Go …

Menu reorg: Certificate and Notifications moved to Settings Read More »

What it is: We added parameters for signing method and country to the Advanced Signature API. Each request can be routed to the correct provider/rule per jurisdiction (local requirements, validations, cloud/local certificates) while preserving evidence and traceability.

What it is: We added conditional variables and multi-condition support for notifications. Compare form variables with a value and chain additional conditions to control when a notification is sent and with which content.   Why it matters Truly contextual notifications driven by document data. Less manual routing: more automation and accuracy. Reusable templates with clear, …

Conditional variables and multi-condition notifications Read More »

What it is: We introduced a standard naming convention for evidence files: when you download evidence, the file name is prefixed with evidence_ followed by the original document name.Example: Contract.pdf → evidence_Contract.pdf.   Why it matters Simplifies audits and search. Prevents confusion between the original document and its evidence. Improves consistency across repositories and automated …

Automatic evidence_ prefix for evidence downloads Read More »