Bug fix

Fixed an issue where Data Management configurations were incorrectly shared across different Legale accounts. Previously, changes made to Request Status, Entity Type, Category, and Request Compliance in one account were reflected in other accounts, including added, modified, or deleted values. Now, each Legale account maintains its own independent Data Management configuration, ensuring that changes made …

Bug Fix – Data Management Configuration Isolated by Legale Account Read More »

Fixed an issue where Bulk Contact Import failed to load contacts from UTF-8 comma-delimited CSV files, even though the files were uploaded successfully. The import process now correctly recognizes and processes UTF-8 CSV files, allowing contacts to be imported without issues.

Fixed an issue in Data Management where creating an SLA resulted in an Internal Server Error, preventing users from saving the configured information. SLAs can now be created and saved correctly without server errors, ensuring the proper configuration of service level agreements.

EN Fixed an issue where date variables were displayed using the MM/DD/YYYY format instead of the required regional format. Dates are now displayed correctly as: Standard date: DD/MM/YYYY Long date: day de month de year Example: 2 de septiembre de 2026 This ensures consistent date formatting and prevents misinterpretation in generated documents.

Fixed issues related to folder and document names during bulk downloads. Previously, bulk downloads generated a folder with a long temporary name containing a GUID, and document filenames could be truncated, including names containing RUT values. The bulk download process now: Uses a clear and standardized folder name instead of a temporary GUID-based name. Preserves …

Bug Fix – Bulk Download Folder and Document Naming Read More »

Fixed an issue in Form Engine forms used through Automations when an attachment variable was configured with the Create New File method. Previously, the first participant could complete and submit their section successfully, including the attachment. However, when the next participant attempted to complete their section of the same form, a Service Error occurred and …

Bug Fix – Automated Forms with Attachment Variables Read More »

Fixed an issue in Forms where selecting Spanish displayed the Chilean flag. The language selector now correctly displays the Spanish flag when Spanish is selected, ensuring the visual representation matches the configured language.

Fixed an issue where form data was not saved when users selected Save as Draft. Previously, users could save a form as a draft, but the information entered in the fields was not retained. Form data is now correctly stored when saving as a draft, allowing users to return later and continue completing the form …

Bug Fix – Form Draft Data Is Now Saved Correctly Read More »

Fixed an issue where Cloudia responded in English regardless of the language used by the user. Cloudia now automatically detects and responds in the same language as the user’s question, providing a more consistent and natural support experience across supported languages.

Fixed an issue where the document preview was not displayed while users were completing a form, even when the form configuration was set to show the document. The preview visibility setting now works correctly: when Show Document is enabled, users can view the associated document while completing the form; when disabled, the document remains hidden …

Bug Fix – Document Preview Displayed Correctly in Forms Read More »