Added several improvements to the ticket creation experience File attachments in ticket creationUsers can now attach files when creating a new ticket , similar to the behavior available in app.legale.io. Category and subcategory selectionSince the viewer is associated with a user context, ticket creation now includes the appropriate category and subcategory options. Dark mode text …
Fixed an issue where paragraph-type variables did not wrap text correctly in forms.Previously, long text inputs caused the field to expand horizontally beyond its container, breaking the layout and ignoring width constraints. Now, paragraph fields properly wrap text, expand vertically, and respect the defined width, maintaining a consistent form layout.
Fixed an issue where adding a large number of conditions in Intelligent Document variables caused existing conditions to be removed and triggered an Internal Server Error.Previously, exceeding an internal limit resulted in data loss and prevented further configuration. Now, conditions are preserved correctly, and the system handles large configurations without removing data or showing generic …
Bug Fix – Conditions Removed and Internal Server Error in Intelligent Document Variables Read More »
Fixed an issue where calculated fields in forms displayed incorrect decimal formatting.Although calculations were correct, the final result showed excessive decimal places, causing inconsistencies with the expected output. Now, calculated values are displayed with the correct decimal formatting, matching the configured precision and expected totals.
Fixed an issue in viewer.legale.io where the bulk signing progress indicator remained stuck (e.g., 0/4 Signing) even though documents were successfully signed.Previously, the status did not update automatically in production, requiring a manual page refresh. Now, the progress counter updates in real time and the status changes automatically once signing is completed.
Fixed an issue where the description shown in viewer.legale.io displayed raw HTML tags when documents were sent through CSV Automation.Previously, text entered in the Email message field appeared with tags such as <p>…</p> instead of clean content. The description is now rendered correctly as plain text for the signer.
Fixed an issue where the “Send Form” contact selector in Document Management only displayed contacts with Viewer Contact enabled.This incorrectly restricted available contacts and prevented selecting valid recipients. The selector now displays all relevant contacts, regardless of the Viewer Contact setting.
Fixed an issue where conditional attachment fields were not displayed when triggered by a multi-select list variable.Previously, even when the selected values met the configured conditions, the attachment field did not appear. This behavior only occurred with multi-select lists, while single-select worked correctly. Now, conditional attachment fields are properly displayed when one or more configured …
Bug Fix – Conditional Attachment Not Triggered by Multi-Select List Read More »
Fixed an issue where the Cloudia chatbot remained stuck in a loading/thinking state and did not respond to user messages.The chatbot now processes messages correctly and returns responses as expected.
Fixed an issue where users could not log in from a new device despite having available device slots.Previously, the system returned a service error and blocked access even when additional device capacity was available. Users can now access their account from new devices as expected when slots are available.
