New Feature – Informational Screen for FEA Identity Verification Transfer

Added a new informational screen to the FEA Advanced Identity Verification process before redirecting users to the external bank transfer page.

The new screen clearly informs users that:

  • A bank transfer is required to complete the FEA identity verification.
  • The verification process is performed through Banco Security.
  • The transferred amount will be refunded by Banco Security within 24 to 48 hours.
  • Users must select Continue before being redirected to the external transfer process.

This improvement provides users with clear information about the transfer requirement and refund process before proceeding with identity verification.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top

Contact Us

contact with an agent

Use this form to reach our agent quickly. We're here to assist you.


Learn how we handle your information in our Privacy Policy.