Bug fix

Fixed an issue where the “View Detail” action in My Tickets incorrectly allowed users to modify ticket information. Previously, users could make changes from the View Detail screen, and after saving, the platform displayed a misleading “Ticket Edit Failed” message even though the modifications were successfully applied. Now, View Detail works as a read-only view …

Bug Fix – “View Detail” in My Tickets Is Now Read-Only Read More »

Fixed an issue where the BUK migration did not correctly process certain valid Chilean RUT formats, specifically RUTs below 10 million and RUTs with a K verification digit. The migration now correctly recognizes and processes these RUT formats, allowing the corresponding users and records to be migrated without validation errors.

Fixed an issue where Contacts enabled as Legale Users were not available when configuring workflows for Sign as Legale User or Validator → Legale User. Previously, even after a contact was successfully enabled as a Legale User, the user did not appear in the corresponding selection lists. Now, enabled Legale Users are correctly available for …

Bug Fix – Legale Users Missing from Signing and Validation Lists Read More »

Fixed an issue where downloading a folder did not preserve its subfolder structure, resulting in an incomplete or flattened folder hierarchy. Folder downloads now maintain the original directory structure, including all nested subfolders and their contents, ensuring files are organized as expected.

Fixed an issue where form data was not displayed in the preview, preventing users from verifying the entered information before generating or submitting the document. The preview now correctly displays all form data, ensuring an accurate representation of the final document.

Fixed an issue where users with access to shared folders could download CSV files even though they were only intended to update them. Permission handling has been corrected so that shared users can continue updating CSV files as authorized, while CSV download access now properly respects the configured folder permissions.

Fixed an issue where downloading folders containing a large number of documents failed and incorrectly displayed a VPN warning. Large folder downloads are now processed correctly, allowing users to download all documents without errors or misleading VPN-related messages.

Fixed an issue where the “Update Content” button was not displayed for PDF documents, preventing users from updating document content when expected. The button is now correctly displayed for supported PDF documents, restoring the intended content update functionality.

Fixed an issue where page margins in Intelligent Documents were too wide, causing incorrect pagination and unexpected page breaks in generated documents. Page margins have been adjusted to ensure consistent document layout and accurate pagination between the editor, preview, and generated document.

Fixed an issue where the page count of generated documents did not match the document preview. Generated documents now preserve the same pagination as the preview, ensuring consistent page counts and layout between the preview and the final document.