Fixed an issue where users were unable to access their own support tickets when opening them from platform notifications.Users are now correctly redirected to the ticket view without authentication or permission errors.
Fixed an issue that prevented automatic signing when enabled at the parent folder level. Now, automatic signing works correctly when: The option is enabled on the parent folder. The option is also enabled on each subfolder where documents are generated. This ensures documents are automatically signed once the feature is properly configured at both folder …
We have added a new management feature inside the Users module, allowing administrators to activate or deactivate user accounts directly from the platform. Deactivate User When a user is deactivated: They can no longer sign in or use any feature of the platform. Their license becomes available, allowing the client to assign or create a …
We have introduced several enhancements to the Alarm configuration insideAutomations → CSV → Data to API, improving clarity, flexibility, and ensuring that alarm data is stored correctly. 1. Removal of the Old “Suffix Fields” Section The previous configuration block (shown in the old screenshots) has been completely removed.This section is no longer used and has …
Alarm Configuration Improvements (CSV Automation – Data to API) Read More »
We introduced several enhancements to the Conditional Rule system inside Automations → CSV → Data to API, improving how conditions are configured and how values are transformed before being sent in the callback. 1. UI Adjustments for Conditional Rule “Value compare” now appears before “Conditional Word”. “Conditional Word” is now a free-text input instead of …
Conditional Rule Improvements (CSV Automations → Data to API) Read More »
Fixed an issue where attachments would not preview when the signer accessed the document through the email “View and Sign” link. The affected workflow was: The document had attachments correctly configured under “Attached file”. The signer accessed the document from the email → View and Sign. In the document viewer, the attachments appeared under “Attachments”. …
Attachments now preview correctly when opened from the email signature link Read More »
The Resend option has been enabled for subusers who receive a shared document with all permissions granted from the administrator account. Previously, even with full permissions enabled, the subuser could not view or use the “Resend” button in the In progress document view, while the administrator could. With this update, subusers can now resend signer …
Subusers with full permissions can now resend notifications on “In progress” documents Read More »
Added the Verification option for documents with the “Finished” status.Previously, once a document reached this status, the Verification button/option disappeared, preventing users from viewing evidence such as document details, signers, GUID, Doc ID, and more. With this update, verification remains accessible even after the signing workflow is completed, ensuring transparency, traceability, and post-signature validation, just …
Verification View Available for “Finished” Documents Read More »
Fixed documentation links in Integration → Callback.Previously, clicking “View documentation” for Sign Callback and Launch Callback opened URLs missing the /v1/ version segment, resulting in 404 Not Found.Links now include the correct version path and load the proper documentation. Fixed URLs: /docs/v1/callback/sign_callback /docs/v1/callback/launch_callback
Description:Fixed an issue where, after changing the system administrator, several configurations and shared elements remained associated with the previous administrator instead of transferring to the new one. Result:All related items — notifications, shared files, reports, signature settings, and automations — are now correctly transferred to the new administrator during the change process.
