We have added a new management feature inside the Users module, allowing administrators to activate or deactivate user accounts directly from the platform. Deactivate User When a user is deactivated: They can no longer sign in or use any feature of the platform. Their license becomes available, allowing the client to assign or create a …
We have introduced several enhancements to the Alarm configuration insideAutomations → CSV → Data to API, improving clarity, flexibility, and ensuring that alarm data is stored correctly. 1. Removal of the Old “Suffix Fields” Section The previous configuration block (shown in the old screenshots) has been completely removed.This section is no longer used and has …
Alarm Configuration Improvements (CSV Automation – Data to API) Read More »
We introduced several enhancements to the Conditional Rule system inside Automations → CSV → Data to API, improving how conditions are configured and how values are transformed before being sent in the callback. 1. UI Adjustments for Conditional Rule “Value compare” now appears before “Conditional Word”. “Conditional Word” is now a free-text input instead of …
Conditional Rule Improvements (CSV Automations → Data to API) Read More »
Fixed an issue where attachments would not preview when the signer accessed the document through the email “View and Sign” link. The affected workflow was: The document had attachments correctly configured under “Attached file”. The signer accessed the document from the email → View and Sign. In the document viewer, the attachments appeared under “Attachments”. …
Attachments now preview correctly when opened from the email signature link Read More »
The Resend option has been enabled for subusers who receive a shared document with all permissions granted from the administrator account. Previously, even with full permissions enabled, the subuser could not view or use the “Resend” button in the In progress document view, while the administrator could. With this update, subusers can now resend signer …
Subusers with full permissions can now resend notifications on “In progress” documents Read More »
Added the Verification option for documents with the “Finished” status.Previously, once a document reached this status, the Verification button/option disappeared, preventing users from viewing evidence such as document details, signers, GUID, Doc ID, and more. With this update, verification remains accessible even after the signing workflow is completed, ensuring transparency, traceability, and post-signature validation, just …
Verification View Available for “Finished” Documents Read More »
Fixed documentation links in Integration → Callback.Previously, clicking “View documentation” for Sign Callback and Launch Callback opened URLs missing the /v1/ version segment, resulting in 404 Not Found.Links now include the correct version path and load the proper documentation. Fixed URLs: /docs/v1/callback/sign_callback /docs/v1/callback/launch_callback
Description:Fixed an issue where, after changing the system administrator, several configurations and shared elements remained associated with the previous administrator instead of transferring to the new one. Result:All related items — notifications, shared files, reports, signature settings, and automations — are now correctly transferred to the new administrator during the change process.
Description:The chat interface no longer displays internal citation markers such as [68:1†source].These were used internally for debugging but added unnecessary technical noise for users. Result:All citation markers are now hidden from the user interface, remaining available only for internal logging or diagnostics.This update delivers a cleaner and more professional chat experience in Cloudia.
Description:Adjusted the label for non-critical system messages.Previously, minor or expected situations (such as incorrect passwords, validation errors, or temporary connection issues) were shown with the label “ERROR”, which could make users think a serious failure had occurred. Proposal Implemented: Replaced the label “ERROR” with “WARNING” (or “Notice”) for minor, recoverable conditions. Critical system failures still …
Change “ERROR” Label to “WARNING” for Minor Service Messages Read More »
