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JUN 30, 2025

Reassign and balance workloads

Verifying the initial process owner To confirm who owns the document workflow, select the file and click the Verification button located in the top menu. Viewing the process owner’s identity...
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JUN 30, 2025

Renew a sign link for an expired document

Renewing a sign link for an expired document When a document shows the status SIGN LINK EXPIRED, you can generate a new expiration date by selecting the file and clicking...
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JUN 30, 2025

Delete your documents

Deleting an uploaded document To delete a previously uploaded document, go to the My documents section, select the file marked with the Uploaded status, and click the Delete button located...
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JUN 30, 2025

Terminate an in progress or sign link expired document

Terminate an in-progress document To halt the signing process of a document that is currently marked as In Progress, you can use the Terminate option from the action menu in...
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JUN 30, 2025

Workflow information of an in progress or sign link expired document

Workflow information – in progress document By selecting a document marked as "In Progress" and clicking the "Workflow information" button, users can access detailed insights into the document's routing and...
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