Author name: Sebastian Valencia

We fixed a bug where selecting a previously saved workflow for a new document failed to apply steps, assignments, and validations correctly, or triggered a service error.With this update, workflow templates are now copied in full (steps, assignees, rules, and due dates), validated before creation, and the document status syncs properly with the defined transitions.

We fixed a UI issue where starting the chat or submitting a request could lead to a blank screen, preventing the flow from continuing.This update improves error handling and loading-state management to avoid empty renders on slow or failed responses.Now, when chatting or making requests, the app shows a proper progress state or an error …

Fixed blank screen when starting a chat or sending a request Read More »

We fixed a bug in the API approval flow that caused 4xx/5xx responses or left approvals unregistered, resulting in inconsistent document/request states.This update enforces permission and token scope checks, validates the payload and identifiers, and adds idempotent handling to avoid duplicate operations.With this fix, approval calls made through the API are reliable, and the status …

API approval error fixed Read More »

We fixed a bug in the signer access flow that prevented users from opening the document from the signing link (it showed an error or redirected without loading the file).This update adjusts link validation and access permissions, improves session handling, and standardizes redirects.Signers can now open the document and proceed with signing directly from the …

Fixed access issue preventing users from opening the document to sign Read More »

We fixed a bug in the FEA enrollment flow that, during identity verification/PIN creation, could trigger a service error and block the cloud signing process.With this update, enrollment now completes reliably; data is properly stored and users can proceed with cloud certificate signing immediately, with correct status updates and full traceability.

A bug was fixed in document status management where a document marked as Rejected in the workflow was still displayed as In Progress.With this update, document statuses are now displayed correctly, ensuring consistency and reliability when tracking documents in workflows.

A bug was identified that prevented users from uploading compressed .zip files, causing the upload process to fail.With this fix, .zip files can now be uploaded correctly to the platform, improving compatibility and making it easier to manage compressed documents.

In the Automations CSV view on the mobile version, it was not possible to scroll horizontally, which limited access to action buttons and full visibility of data when the content exceeded the screen width.This issue has been fixed, and users can now scroll horizontally on mobile devices, ensuring full access to functions and a smoother, …

Fixed horizontal scrolling in Automations CSV view on mobile Read More »

A bug was fixed that caused an internal server error when attempting to reset a password, preventing the process from completing successfully.With this update, the password reset flow now works reliably, allowing users to regain access to their accounts without issues.