Conflict of Interest – Use Case

Overview
This use case allows companies to collect conflict of interest declarations from employees, generate the document automatically, and apply different approval or signature flows depending on the response.

1. Create the Smart Document

First, create a Conflict of Interest document in the Smart Documents menu.

You can configure it with simple logic:

  • Question: Do you have a conflict of interest?
  • If Yes → show additional fields (details, involved person, description, etc.)
  • If No → show only the basic declaration

This ensures the document adapts automatically to each employee.

2. Upload Employees via CSV

To send the document, you must use CSV Automation.

Go to:

Menu → Automation → CSV → Import CSV

Upload your file with employee data (at least email).

This allows you to send the process:

  • To many employees at once
  • Or individually

3. Enable Form for Employee Response

During the configuration, activate:

“Create a form to collect information”

This step is key, because:

  • The employee will receive a form
  • They will answer if they have a conflict of interest

Then:

  • Assign the Email column
  • Click Assign headers automatically
  • Save changes

4. Define Document Storage

You can choose how documents are saved.

Example:

  • By Company / Department / Employee Name

This helps keep all declarations organized automatically.

This allows you to send the process:

  • To many employees at once
  • Or individually

5. Configure Workflow (Important)

Here is where the process becomes powerful.

You can define different flows depending on the answer:

If the employee selects “No”

  • Simple process
  • Example:
    • Employee signs
    • Supervisor signs   

If the employee selects “Yes”

  • More detailed process
  • Employee must provide additional information
  • Example workflow:
    • Employee declaration
    • HR review
    • General Manager approval

6. Apply Conditional Logic

The workflow is triggered based on the employee’s response in the form.

  • Condition: answer inside the Smart Document
  • Not from the CSV

This allows:

  • Different approval paths
  • Automatic decision-making

7. Send the Process

Once everything is configured:

  • Select employees (or all)
  • Click Start Workflow

Each employee will receive an email to complete the form.

8. Final Result

  • The employee completes the form
  • The document is generated automatically
  • The correct workflow is applied

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