General Terms and Conditions of the site and platform Legale
These terms and conditions of Legale’s services govern access to and use of Legale’s
websites and services by site visitors and persons or entities purchasing services or creating
an account and their authorized users.
By using the site or any Legale service, you, as a site visitor or Customer, agree to these
terms. Please read the following terms and conditions carefully before using this website
and platform. If you do not agree with any of the following terms or conditions, please leave
the site.
We reserve the right to modify these terms and conditions, notwithstanding that we will
inform of any changes in our technology platform and/or terms and conditions of use, we
recommend periodically reviewing these terms and conditions.
Communications
You agree to receive all communications and notices that Legale will provide in connection with any service, purchase or subscription of services, through electronic means, such as email, text message, platform notifications or through any Legale service. You agree that all communications we provide to you electronically satisfy any legal requirement for written
communications.
Usage and Access Rights
You declare and guarantee that you are of legal age (18 years of age or older or of legal age
in your jurisdiction of residence) and competent to agree to these terms. You acknowledge
that you are not permitted to use the Legale Site and Legale Platform if you are unable to
make this representation.
You shall not use or permit the use of the Legale Site and Legale Platform for any purpose
that is unlawful or otherwise inconsistent with the provisions of these Terms.
You, as the account holder, agree to notify Legale immediately of any suspected
unauthorized use of your account and/or password, as well as login by unauthorized third
parties. The account holder will be responsible for all operations carried out in and from their account.
Property
Intellectual Property: The Legale Site and Legale Platform contain materials that are the
property of Legale and are protected by copyright, trademark and other intellectual property
laws. You acknowledge that the Legale Site and Legale Platform contain original and
proprietary materials developed and applied through the expenditure of time, effort and
money and constitute valuable intellectual property of Legale.
The trademark, service mark, logos and slogans displayed on the Legale site are registered
and unregistered trademarks of Legale. The Legale trademark may not be used in any
advertising or to indicate Legale’s sponsorship or commercial alliance with any product or
service without the express prior written permission of Legale.
Use of the platform by the user does not imply the assignment or grant of any right or license
to such intellectual property rights. Unauthorized reproduction or distribution of material
developed by Legale is expressly prohibited by law and may result in civil and criminal
penalties.
Legale Use Restrictions
By using the Legale site and Legale platform, you agree not to engage in any activity or submit any information that:
- Is unlawful or violates any federal, state or local law or regulation.
- Any act of impersonation of users or third parties, as well as those that involve an infringement of image rights or damage to the reputation of such persons, or that may be considered abusive, harassing, discriminatory, or in any way affect or violate any rights of third parties.
- Interferes with the use and enjoyment of Legale services by third parties. Access or use another user's Legale account without permission.
- Distributes computer viruses, code or other programs that disrupt the functionality of any computer software or hardware
- Interferes with, disrupts, or disables the functionality or use of any Legale service.
- Hacks into or access without permission our confidential records, those of another user, or any other person.
- Improperly solicits personal or confidential information from users.
- Removes or disables security-related features or those that limit the use of Legale.
- Modifies, copies, distributes, publishes, markets any material or content of the Legale site and Legale platform.
- Uses the information contained on the Legale site and Legale platform for benchmarking or gathering information for a product or service. Customers shall not and shall not allow others to do the following with respect to Legale's services:
- Use Legale's services or allow access to them in a manner that circumvents contractual usage restrictions, such as providing your e-mail to another person to use the user name (e-mail) and password by a third party
- License, sell, rent, lease, rent, transfer Legale's technical and functional documentation.
- Download, modify, communicate or make available in any way the contents accessed through the Legale platform.
- Access Legale and its services for the purpose of: Developing products or services intended to be offered to third parties in competition with Legale's services or allowing access to your account by a competitor of Legale.
Privacy Policy
At Legale, privacy is a priority. You acknowledge that the information you provide to us or that we collect will be used and protected in a secure manner. In addition, you are responsible for your use of the Legale platform and for taking protective and security measures to maintain its security and secrecy from unauthorized third parties.We may access, preserve or share your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent or take action regarding possible illegal activities. Also, to comply with legal process and in situations involving potential threats to the physical safety of any person, violations of terms and conditions or to respond to claims of violation of the rights of third parties and/or to protect the rights, property and safety of Legale, our employees users or the public. This may involve sharing your information with law enforcement, courts and others. If Legale is required by law to disclose confidential information, Legale will promptly notify the Customer in writing before making the disclosure, unless prohibited by a legal or administrative process.
Legale acknowledges that all confidential information received by Customer, in any medium, is the exclusive property of Customer. Nothing in these Terms grants Legale any right, title or interest in Customer’s Confidential Information. Legale’s incorporation of the information, in any of its own materials, shall not render the Confidential Information non-confidential.
It is the sole responsibility of the User and the Customer that the information provided to the Legale site and the Legale platform is correct and accurate. Legale shall not be obliged to verify the veracity of the information provided by the user or Customer.
Legale Platform Account
User accounts are personal and non-transferable. Legale grants each Customer a limited, non-exclusive and non-transferable right and license for the duration of the term, for internal business purposes only, to access and use the documentation and to allow its authorized users to access and use the Legale services up to the applicable limits. Customer’s
authorized users must be identified by a unique email address and username and two or more natural persons may not use Legale’s services under the same authorized user. The account holder agrees to notify Legale immediately of any suspected unauthorized use of their account and/or password, as well as any unauthorized third party access to the account. The account holder will be responsible for all operations carried out in and from
their account. In other words, Legale shall not be responsible for the information provided by the users, and for the improper use of the platform by the latter. You further acknowledge and agree that Legale reserves the right (but does not assume the obligation), in its sole discretion, to reject, move, edit or remove any User Content that is contributed to the Legale site or Legale platform. Also, Legale shall have the right to remove any User Content that violates these Terms. You acknowledge and agree that you must evaluate and bear all risks associated with your use of User Content or your reliance on the integrity or usefulness of User Content. Legale shall not be liable for any damages of any kind caused to users by the use, continuity
or availability of the platform nor shall Legale be liable for any loss of data or for interruption and delays in its transmission. Any computer viruses or errors associated with the Legale platform, which may cause any kind of damage, shall not be the responsibility of Legale, even if it has been warned of their possible existence.
Terms of Payment
Subscription plan: Legale has an annual subscription plan. When you purchase a subscription plan, you must provide accurate and complete information for a valid payment method that you are authorized to use. You will be billed for your subscription plan through the payment method you provide, such as a credit card, debit card, PayPal, digital wallet, among others. Legale acknowledges that credit and debit card account numbers or related data processed are, as applicable, the sole property of Customer, credit card issuers, relevant payment networks and entities authorized to process credit and debit card transactions on Customer’s behalf. The Customer must promptly notify Legale of any change to their personal information or change related to their payment method. In addition,
Customer confirms that Legale may rely on the name and address set forth in its registration for a subscription plan as the place of supply for tax purposes.
By completing registration for a subscription plan, Customer authorizes Legale to charge its payment method on a recurring basis for applicable subscription plan charges, any applicable taxes, any other charges incurred in connection with Customer’s use of Legale’s services. Authorization continues for the annual subscription term and any renewal term, until Customer cancels the service. Legale reserves the right to change prices or alter the features and options of a subscription plan without notice. Legale will provide billing and usage information in a format of our choosing, which may vary from time to time. Legale reserves the right to correct any errors
it identifies, even if we have already issued an invoice or received payment.
Charges for subscription plans and per-use purchases will be billed to the Customer in advance. Customer agrees to notify us of any billing issues or discrepancies within thirty (30) days of making payment for subscription plan or other services within the Legale platform. If Customer fails to inform us of such discrepancies within thirty (30) days, Customer agrees to waive its right to dispute such problems or discrepancies. Customer shall be responsible for and bear any taxes associated with the purchase, payment, access or use of Legale’s services. Legale has a 7-day free trial period. Legale reserves the right to limit the term of the trial period or terminate it entirely without notice. The value of the invoices issued by the Legale system contains the taxes applicable to Miami, Florida.
Term and Termination
The term or valid term with respect to the Legale services begins on the date the Customer accepts these terms and continues until the Customer’s subscription plan expires or the Customer’s use of the Legale services ceases.
We reserve the right to modify, terminate or amend the fees and features associated with your subscription plan. Before we change the current fees and charges, or add new fees and charges, we will give you at least thirty (30) days’ notice. The Legale subscription plan expires after 12 months from the time you start your account on the Legale platform. After 12 months, Legale will generate an account expiration notice, which will not delete the Customer’s existing documents but will limit access to the Legale Store.
Legale may suspend any use of the Services, remove any content, or disable or terminate any account or authorized user that Legale reasonably and in good faith believes violates the stated terms. Legale will use commercially reasonable efforts to provide notice prior to such suspension or disabling, unless Legale reasonably believes that it is prohibited from doing so under
applicable law or pursuant to legal process or it is necessary to delay notice to avoid imminent harm to Legale’s services to a third party. You may cancel your account at any time upon ten (10) days written notice to Legale,
specifically, to our Support team at support@legale.io. If a Customer wishes to cancel their annual subscription plan within the first 30 days of the
start of the plan, they must submit a written request for a refund of the subscription to our Administration team at administration@legale.io. The refund will be generated by our Administration team within 15 to 30 business days. Legale is not obligated to consider refund requests related to the termination of a subscription plan if the termination occurs after 30
days of the initial subscription term, if there is any violation of the stated terms, or if records indicate excessive or substantial use of Legale products during that period. A Customer’s account will be terminated if the Customer breaches the stated terms or violates any published policy applicable to Legale’s services. Also, if it creates a legal risk to Legale or presents a threat to the security of Legale’s services or Customers. If a Customer is in breach, we may, without notice, suspend your account and use of Legale’s services or
terminate your account.
Benefits and Business Partnerships
Legale assumes no responsibility for any products or services offered by a third party through the site. Legale will not be responsible for monitoring any transactions between you and third party providers of products or services.
The Legale trademark may not be used in any advertising or to indicate Legale’s sponsorship of, or association with any product or service without the express prior written permission of Legale. Unauthorized reproduction or distribution of material developed by Legale is expressly prohibited by law and may result in civil and criminal penalties. There are benefits, discounts or promotions generated through Legale’s business arrangement with another entity. Each such benefit is provided solely as a result of the applicable terms and conditions and such benefits may be modified or terminated without
notice. Legale is not responsible for Internet content or web pages that are located outside of the Legale site. You agree that we are not responsible for any loss or damage of any kind incurred as a result of the presence of such information or links to third party websites or resources on the Legale site.
Discount codes can only be used during your first subscription period. If you purchased your subscription plan with a promotional code, each time your subscription plan renews, you will be charged the full annual billing amount. If your subscription plan is ever cancelled, for any reason, and you purchase another subscription plan, you will not be able to use a discount code.
Legale Technology Development
Legale is an electronic signature solution in the cloud on servers in the USA in a SAAS business model, Legale has the first electronic signature store, the platform is able to manage, sign and organize documents and contracts from any device through a web interface. With Legale you can monitor the traceability of all your processes at all times. You can easily manage documents, signatures and counterparties in a friendly and secure
nvironment.
Failure to comply with any of the terms and conditions will entitle Legale to delete the account
on the Legale platform and restrict the user’s access to the Legale website. You and Legale
agree to make all reasonable efforts to resolve any dispute, claim, question or disagreement
directly through consultation with Legale.
Legale may provide translations of these terms and conditions or other policies. Translations
are provided for informational purposes and if there is an inconsistency or conflict between
a translation and the English version, the English version shall prevail.
If you have any questions about the Legale site, Legale platform, terms and conditions or
Legale services, please contact Legale’s support team at support@legale.io
Electronic signature charges
1. Service Description:
Despapeliza offers an electronic signature service that allows clients to perform and manage digital signatures securely and efficiently. To use this service, clients must purchase an annual package of electronic signatures.
2. Charging Mechanism:
•Annual Signature Package: Clients must purchase an annual package of electronic signatures, which is billed in advance once a year. The number of signatures included in the package may vary according to the plan selected by the client.
•Signature Consumption: The electronic signatures from the annual package are consumed in two scenarios:
•Completed Signatures: Each time a document is successfully signed, one signature is deducted from the client’s available balance.
•Signatures in Process: When a document is sent for signing and is in the process of being signed, one signature is also deducted from the client’s available balance.
3. Signatures in Process State:
•Cancellation of Processes in Progress: If a document sent for signing is not signed and the client decides to cancel the process, the system allows the document to be deleted from the signing process.
•Signature Reinstatement: Upon canceling a document in the signing process, the system will automatically reinstate the deducted signature to the client’s available balance. This ensures that unused signatures in canceled documents are available for future use.
4. Signature Balance Management:
•Clients can monitor their electronic signature balance in real-time through the Despapeliza platform control panel.
•If the electronic signature balance is exhausted before the end of the annual period, the client will have the option to purchase additional packages as needed.
5. Renewal of the Signature Package:
•The annual electronic signature package will automatically renew at the end of the one-year period unless the client decides to cancel the automatic renewal by notifying Despapeliza in advance.
6. Refund Policy:
•Purchased and unused packages of electronic signatures during the annual period are non-refundable. However, signatures reinstated due to the cancellation of processes in progress will be available for use during the package’s validity period.
7. Service Modifications:
•Despapeliza reserves the right to modify the terms and conditions of the electronic signature service, including the cost and structure of the signature packages. Any changes will be notified to clients in advance.
8. Contract Term and Renewal:
The duration of this contract shall be one (1) year from the subscription date and will be automatically renewed for successive one (1) year terms under the same conditions, except for any applicable updates to current service rates at the time of renewal. In order to proceed with such renewal, written confirmation must be provided at least sixty (60) calendar days prior to the expiration date of the current contract term.
Failure to confirm renewal within this timeframe shall trigger a penalty equivalent to six (6) months of the total annual subscription fee. This penalty will be invoiced and must be fully paid prior to initiating the download or retrieval of any documents stored on the Legale platform.